How to Bring Out the Best in People at their
Worst
A full day live seminar by Dr. Brinkman . Digitally
recorded. All the great info and all the WOW!
The Lens of Understanding: a model for understanding and
effecting human behavior
The primary goal and specific strategies to take with Tank
Attacks, Snipers, Grenades (tantrums), Know it alls, Think-they-know-it-alls.
Negativity, Whining, Yes, Maybe, and Nothing people.
You can listen in your car and even while stuck in traffic
you can improve your communication success!
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