 Leading communications expert Dr. Rick Brinkman rocked the world in 1994 when he
and his co-author Dr. Rick Kirschner, published Dealing with People You Can’t Stand:
Bringing Out the Best in People at Their Worst. Finally, people who were frustrated by
the challenge of dealing with difficult people had clear goals and proven strategies for
transforming negative relationships into positive ones.
This exciting 4-CD audio program takes you on a deeper exploration of the concepts and
techniques delivered in the international best-selling book. Digitally recorded at a fullday,
live seminar taught by Dr. Brinkman, this popular audio program gives you frontrow
seat to his high-energy, entertaining teachings about:
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The Lens of Understanding: a revolutionary model for understanding what drives
the problematic behavior of difficult people. Use this powerful visual reference to
instantly shift yourself and open the door to the potential of a better relationship
- The primary goal and specific strategies to take when dealing with the top 10
difficult people: Tank Attacks, Snipers, Grenades (tantrums), Know it alls, Thinkthey-
know-it-alls. Negativity, Whining, Yes, Maybe, and Nothing people.
- Essential skills for turning conflict into cooperation
Known for his award-winning style of Educating through Entertainment, Dr. Brinkman
uses stand-up comedy and story telling to keep you engaged and focused. You’ll laugh
and enjoy the training – and best of all, you’ll easily remember and recall the skills you
need to produce real-world results.
How You’ll Benefit:
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Increase your peace and confidence by seeing difficult people as what they truly
are – good people exhibiting bad behavior
- Turn your downtime into learning time. Improve your communication and
conflict-resolution skills in the car, at the gym, or wherever it is most convenient
to you
- Develop a deeper understanding of the proven techniques for dealing with
difficult people that you learned in the international best-selling book, Dealing
with People You Can’t Stand: How to Bring Out the Best in People at Their
Worst.
- Enjoy greater confidence and peace of mind know that you can deal with any
difficult person who shows up in your life
About Dr. Rick Brinkman
 Conscious Communication®: Bringing Out the Best in People at Your Worst is based on
a popular full-day training program offered by Dr. Rick Brinkman. One of today’s leading
experts in effective communications, Dr. Rick has reached millions of people worldwide
with his popular books, videos, speeches and seminars, teaching them how to his use
innovative and highly effective Conscious Communication ® strategies to deal with
difficult people and create more harmonious, productive relationships. Click here to read
more about Dr. Rick.
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