 Difficult people are everywhere. From bullying bosses who demand that employees
scurry to meet their needs … to friends whose favorite pastime is complaining. From
spouses who shut down when you try to connect … to coworkers who seem set on
sabotaging your work. From parents who zing you with their “helpful” observations
about what’s wrong in your life … to children who sullenly grunt one-word responses to
your questions.
You have two choices when dealing with difficult people. Let their behavior drive you
nuts – or learn how to deal with difficult people. Dealing with People You Can’t Stand,
the bestselling book by Dr. Rick Brinkman and Dr. Rick Kirschner, delivers the proven
strategies and easy-to-use action steps to cope with the difficult people in your life.
Published in 20 languages, Dealing with People You Can’t Stand has helped millions of
readers worldwide deal with difficult people.
How You’ll Benefit:
-
Recognize difficult people for who they truly are: people you care for … who are
behaving in a difficult, annoying way
- Spot the 10 most common difficult behaviors: Tank Attacks, Snipers, Grenades
(tantrums), Know it alls, Think-they-know-it-alls, Negativity, Whining, Yes,
Maybe, and Nothing people.
- Understand why difficult people act the way they do
- Turn conflict into cooperation
- Adjust your communication so difficult people understand what you’re saying …
rather than getting defensive
- Identify which communication tactic will be most effective when dealing with difficult people (hint: it depends on which behavior they’re showing)
- Adjust how you communicate via phone or email so you don’t trigger difficult
people
- Bolster your courage when dealing with difficult people
-
Cultivate new conflict-resolution skills to use in every area of your life
- Enjoy greater confidence when dealing with difficult people
- Experience less stress and more harmony in all relationships
About Dr. Rick Brinkman
 Dealing with People You Can’t Stand Co-Author Dr. Rick Brinkman is one of today’s
leading experts in effective communications. Through his popular books, videos,
speeches and seminars, he has taught millions of people worldwide how to his use
innovative and highly effective Conscious Communication ® strategies to deal with
difficult people and create more harmonious, productive relationships. Click here to read
more about Dr. Rick.
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