How to Bring Out the Best in People at their
Worst
Snipers and Whiners and Tanks, Oh my!!!
Why do people act like they do? You have the power to bring
out the best in people if you know the strategy.
The book has clear goals and specific strategies to use
with Tank Attacks, Snipers, Grenades (tantrums), Know it
alls, Think-they-know-it-alls, Negativity, Whining, Yes,
Maybe, and Nothing people.
This book is an international bestseller with translations in 17 languages.
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