How to Bring Out the Best in People at their Worst

Snipers and Whiners and Tanks, Oh my!!!

Why do people act like they do? You have the power to bring out the best in people if you know the strategy.

The book has clear goals and specific strategies to use with Tank Attacks, Snipers, Grenades (tantrums), Know it alls, Think-they-know-it-alls, Negativity, Whining, Yes, Maybe, and Nothing people.

This book is an international bestseller with translations in 17 languages.

Dealing With People You Can’t Stand : Bulk

Brinkman & Kirschner, McGraw-Hill, Softcover, 200 pages

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