Customer Service Package

Master the skills of customer service by listening to Dr. Brinkman’s entertaining and educational audio program Pleasing Hard to Please Customers and read the McGraw-Hill book, Love Thy Customer. As a bonus, you’ll receive the handy 24-page Desk Reference that highlights the main points of Conscious Communication and all of the strategies to deal with difficult behaviors. If you attended Dr. Brinkman’s live Customer Service programs, this is the perfect follow up package.

PACKAGE INCLUDES:

• Pleasing Your Hard to Please Customers
  4 audio cassettes

PLUS THESE ITEMS:

• Love Thy Customer
  Book
• Dealing with People: The Desk Reference
  Spiral bound and self standing, 24 page Desk Reference
  
  

	Customer Service Package $74.00 Separately a $83.85 value. SAVE $9.85 Train your team. Bulk discounts are available online or by calling 712-585-3865.

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